To efficiently scale your business, you must keep your SaaS churn rate low and constantly strive to improve Customer Success, reduce churn, improve customer retention, and growth Customer Lifetime Value (LTV). I put together this list of my best resources to help you keep your customers and grow your SaaS business. SaaS Churn and it’s Effect […]
Archives for November 2011
SaaS Freemium Model Resource Guide
I put together this list of my BEST SaaS Freemium posts just for you. I hope it helps! Freemium or Free Trial? Ask a Better Question State of B2B Freemium 2013 (Slides from my presentation) Pivot to Profit: Ditch Freemium and Start Making Money SaaS Freemium Customer Acquisition Costs There are 7 Types of Freemium and […]
The 7 Secrets to DOMINATING Your Free Trials
In addition to the years I’ve been working with SaaS & Web App vendors, I’ve spent 2011 totally immersed in the business of free and have helped dozens of companies – from super early startups to MASSIVE $B/year companies – completely DOMINATE their free trials. Nothing else I’ve done has produced such AWESOME results – […]