Customer Success is always under pressure to optimize (and reduce the expense of) everything. Many people see ChatGPT as a way to streamline Customer Success processes like preparing for customer meetings or literally creating those processes upon which their organizations run. One approach some Customer Success pros are taking is to use ChatGPT to generate […]
ChatGPT or Bing: Which AI Tool is Best for Customer Success
March 1, 2023 Article by Lincoln Murphy
Generative Artificial intelligence (AI) like ChatGPT – and now Bing Chat – is transforming the way we communicate and work, especially in Customer Success. These AI-powered tools offer unique benefits to Customer Success Managers (CSMs) and Enablement pros like: enhancing search, language generation, and productivity. I finally got access to Bing Chat and was able […]
Customer Success Pros: Stay Ahead of the Game with ChatGPT
February 27, 2023 Article by Lincoln Murphy
As a Customer Success professional looking to stay relevant in your field and be the best at what you do, one emerging tool that you need to be aware of – and start using – is ChatGPT. ChatGTP is a powerful AI program that has the potential to revolutionize the way you work, but to […]
ChatGPT in Customer Success: Generative Output to Desired Outcome
February 27, 2023 Article by Lincoln Murphy
Generative AI, like ChatGPT, is a powerful technology that has revolutionized the way we approach various fields, including writing, coding, music composition, and even Customer Success. ChatGPT uses artificial intelligence to generate high-quality content based on prompts, enabling people to accomplish far more in much less time. For example, programmers can generate code that would […]
