Can You Answer These 15 Questions About Your Free Trial?

SaaS & Web App Vendors: These are 15 Questions About Your Free Trials That You Should Be Able to Easily Answer

  1. What are you doing to engage customers BEFORE they sign-up for your Free Trial?
  2. How many of your Free Trial sign-ups become active users?
  3. What are you doing to increase the number of active users of your Free Trial?
  4. What is your current conversion rate from Free Trial user to paid?
  5. What is your current conversion rate from active Free Trial user to paid?
  6. What are you doing to increase the number of active users of your Free Trial to paid customers?
  7. What’s the average time from Free Trial sign-up to paying customer?
  8. What is the percentage of sign-ups that bypass the free trial and go right to paid?
  9. What are you doing to increase the price point at which Free Trial users convert to paid customers?
  10. What if you don’t know the answers to these questions and don’t take action soon?
  11. What If You Don’t Make Any Changes to your Free Trials?
  12. Will your Free Trial results be the same or worse than they are right now?
  13. Will your Free Trial results be better than they are right now?
  14. What if you increased the number of actives who convert to paid customers?
  15. What if you increased the amount of money many of those who convert to customers pay you every month?

Too many SaaS & Web App vendors – very possibly you – don’t know or don’t have readily available the answers to these questions.

But that’s not a good thing!

If you’ve been in-market at least 6 months and are curious how we could Accelerate your Profitable Growth – perhaps by optimizing your Free Trial– contact me and we’ll setup a time to discuss your options for moving your company forward.

- Lincoln
(972) 200-9317

About Lincoln Murphy

I will help you acquire - and keep - more customers. Email lincoln.murphy@sixteenventures.com or connect with me on Google+ or LinkedIn or follow me on Twitter.

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  1. [...] vendors report free trial conversion rates to sales of less than 25 percent. Murphy has written an interesting post about fifteen things that vendors should remember during the trial period to ensure a higher [...]

  2. [...] vendors report free trial conversion rates to sales of less than 25 percent. Murphy has written an interesting post about fifteen things that vendors should remember during the trial period to ensure a higher [...]

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