Lincoln Murphy – Customer Success & Growth Consultant and Keynote Speaker

Hi, my name is Lincoln Murphy, and I invented Customer Success.

• I co-host a Customer Success podcast
• I train CSMs and Heads of CS at Impact Academy
• I co-authored the original Customer Success book in 2016
• My definitions and concepts are the basis of modern CS
• I do keynotes and workshops around the world
• I’ve been in Customer Success since 2012
• I’ve helped thousands of companies around the world
• And I can help your company or speak at your event. Contact me using the form below.

Contact Lincoln